How to Read Your Suddenlink Bill

Understanding your bill is important. Take a look below for an explanation of each section.

1Service Information
At the top of the bill, you can find your account number and access code, plus your billing address (which may be different from service address).

2Account Summary
Here you'll find a summary of the period covered by this bill, your bill due date and the total amount due, plus details on payments received by the new bill’s print date.

3Auto Pay & Paperless Billing
If you're enrolled in Auto Pay or Paperless Billing, you'll find a reminder here. You can enroll in Auto Pay at any time here.

4Ways to Pay Your Bill
Featured here are the various ways you can pay your bill each month. For more details, click here.

5Account Details
Provides all the details about your payments, current charges and savings.
6Partial Month Activity
Partial charges and/or credits for services added/removed during your billing period.

7One Time Activity
This section includes charges that vary monthly based on your account activity and are not part of your regular monthly charges.

8On Demand
You’ll find the charge for any Video On Demand or Pay Per View purchases in this section.

9Taxes, Fees & Other Charges
List of the taxes, fees and charges associated with your services.

10Suddenlink Updates
Check the Suddenlink Updates section each month for important notices about your account, packages, and pricing.

11Pay By Mail
If you would like to pay your bill by mail, detach the bottom portion of the bill to mail with your payment. Make sure the address on the remit shows through the window on the return envelop. For other way to pay click here.