Directory Assistance Exemption

If you have a certified visual or physical impairment that prevents you from using a traditional phone directory such as a phone book, white pages, yellow pages, etc., you can apply for free Directory Assistance (411).

What to do

The account holder can:

  1. Download the Exemption Form
  2. Complete the form and mail it to:
    Suddenlink Communications
    Attn: Shared Services
    1820 S Southwest Loop 323
    Tyler, TX 75701