Viewing Call History

The only call history available on the website is outbound long distance call history.

Follow these steps to access your call history.

  1. Go to My Account and sign in with your username and password.
  2. Under My Services click on Long Distance Call Details.
  3. Select the month of call details you wish to view.

Requesting additional call detail records

  • All other call detail records are available for a fee (includes local and long distance calls)
  • To request additional call detail records, mail a completed Call Detail Request Form along with payment to:

Altice USA
Attn: Shared Services (CDR)
200 Jericho Quadrangle
Jericho, NY 11753