Built-in Internet security

To continue our commitment to keeping you safe from online threats like viruses, malware and phishing we have built-in Internet security, at no additional cost. Our intelligent network now gives Suddenlink customers a warning screen before they visit dangerous sites to keep them and their personal information safe. The service works on computers, mobile phone and tablets, regardless of operating system, brand or age of device. Plus there’s nothing to set up, turn on or download.

The built-in Internet security will work when you or a guest are connected to your home.

How do I stop built-in Internet security service?
Our goal is to keep you safe, but you can always bypass our Internet security warning page and choose to proceed to a website even if we do not recommend it. Simply click the link on the alert that says, “Continue anyway” and you will be directed to the website.

How does your built-in Internet security service work with other security solutions?
Subscribers who are using other safe browsing services will be presented with the third-party warning message first. Suddenlink’s Internet security warning page will display as a secondary check.

I believe you blocked a page in error and it’s safe. What do I do?
We’re constantly looking for ways to innovate and improve for you. If you have feedback to share about your experience with this service, please let us know.

What devices and operating systems does your built-in Internet security service work on?
Our built-in Internet security service works on computers, mobile phones and tablets, regardless of operating system, brand or age of device. Plus there’s nothing to set up, turn on or download.

Does built-in Internet security cost money?
Built-in Internet security is offered to all Suddenlink Internet subscribers at no additional cost.

Find out more how the service works – built-in Internet security.