Any unopened Apple TV device can be returned within 14 days of the date of purchase. To be eligible for a return the device must be unopened and in the same condition that you received it. You can return your device at a Suddenlink store. Review the return policy for all the requirements.
Refunds on devices that were paid in full using credit and/or debit card will be issued to your credit and/or debit card. Cash purchases will be refunded in the form of a check or a pre-paid gift card. For financed devices, if at least one payment has been made on the device being financed, a refund credit will be applied to your monthly bill.