Altice One: 2.4 GHz and 5 GHz Networks

Wondering what happened to your 2.4 GHz and 5 GHz in-home WiFi networks? If you see one network now, instead of two, that means you have been upgraded to Smart WiFi.

Smart WiFi provides seamless WiFi coverage throughout your home. Instead of needing to separately select one of the two networks this intelligent technology knows precisely where your devices are, so they connect automatically to the strongest signal. No guessing needed. Rest assured, while no longer visible, the second network is still working in the background to optimize your WiFi connection.

Pro Tip: Your new network uses your prior 2.4 GHz network name and password. Any device that were previously connected to 2.4 GHz, should automatically reconnect to the new network. Devices that were only connected to 5 GHz will need to be manually reconnected to the new network.