2.4GHz and 5GHz In-Home WiFi Networks

Router

When looking at your in-home WiFi network, you may have noticed that there are two networks with the same name, only one ends in 5G. This is because your router is dual-band. This means it transmits two simultaneous wireless signals, 2.4GHz and 5GHz.

So, which should you use - 2.4GHz or 5GHz? It comes down to what is more important to you - range or bandwidth. Range is how far data can travel. Bandwidth, or speed, determines how fast you can upload and download files.

2.4GHz 5GHz
Range Covers a larger area in your home and has further range than 5GHz Covers a smaller area in your home and has less range than 2.4GHz
Usage/Bandwidth Email, instant messaging, web browsing Streaming videos or music, online gaming
Interference More susceptible to interference from other electronics, like microwaves, cordless phones, and baby monitors Less susceptible to interference than 2.4GHz

Altice One

Smart WiFi on Altice One takes the guesswork out of which in-home WiFi network to choose by combining your 2.4GHz and 5GHz WiFi networks into one. Smart WiFi knows precisely where your devices are in your home, so they're always connected to the strongest signal.

Not sure if you have Smart WiFi? Learn how to Check If Smart WiFi Is On.