Need help setting up your new device?
You're in the right place.
This is where you find out how to make that shiny new gadget do everything Suddenlink.
Need help with mounting a new TV, home theater set-up, tech support and more?
Book a safe and secure in home installation of Nest products, TV mounting, Smart Home connection or computer support with HelloTech from Suddenlink.
Learn moreTVs and streaming devices
Watch On Demand and DVR recordings
If you have TiVo or DVR service, you can record and watch your favorite shows in stunning HD. Or, check out what's On Demand and choose from tons of programs already included with your Suddenlink service. Ask about altice one (only available in select areas)
Find out howWireless home network details.
A subscription to Suddenlink internet service is required.
DVR & On Demand details
Recording capacity varies based on the type of programming being recorded. Not all VOD is free. Some On Demand titles available at an additional charge.
McAfee
Internet protection powered by McAfee available to Optimum Online customers in good standing only. Minimum system requirements and configurations apply. Requires software download and valid Optimum ID and password. Subscription valid as long as Optimum Online is maintained and covers up to 20 devices. Internet protection works on PCs, Macs, Android Smartphones and Tablets. Blackberry or Kindle devices are not supported. For iOS smartphones and tablets, the only available feature is currently, Password Manager.
WiFi hotspots
WiFi access in available in select areas at no additional charge to Suddenlink Internet customers. Many factors affect speed. Actual speeds may vary and are not guaranteed. A WiFi-enabled device, web browser, Suddenlink username and password are required.
Wireless home network details
A subscription to Optimum Online service is required. All rights reserved. iPad®, iPod touch® and iPhone® are registered trademarks of Apple Inc. Kindle Fire is a registered trademark of Amazon, Inc.
Optimum App
Subscription to channels and Suddenlink username and password required.
Details
Software download and Suddenlink username and password required.
Suddenlink2GO Details
Subscription to channels and Suddenlink username and password required. Must be an active Suddenlink subscriber to view content. Content is only accessible in the U.S. where a high speed broadband connection is available. Minimum connection of 3 Mbps required for HD viewing. Select titles not available in HD.
Access your
wireless home network
If you have a Smart TV, it does much more than just TV. Connect it to your wireless home network to unleash cool features.
Find out how
Access
Network Apps
Some TV networks offer their programming via apps. If you have a Smart TV or a streaming device that connects to the internet to stream entertainment, check and see if your device has an app store.
Find out howiPad, Kindle Fire and tablets
Access your
wireless home network
With your wireless router, enjoy being untethered with your new iPad, Kindle Fire or tablet anywhere in your home.
Find out how
Watch from anywhere
with Suddenlink2GO
Watch TV on your new iPad, Kindle Fire or tablet, anywhere there's internet, whether you're at home and on the go.
Find out howSmartphone
Access your
wireless home network
Connect your smartphone to your wireless home network to save on cellular data charges.
Find out how
Watch from anywhere
with Suddenlink2GO
Watch TV on your new smartphone, anywhere there's internet, whether you're at home or on the go.
Find out howLaptop
Access your
wireless home network
Make your laptop even more portable when you connect through your wireless home network.
Find out how
Watch from anywhere
with Suddenlink2GO
Watch TV on your new laptop, anywhere there's internet, whether you're at home or on the go.
Find out how
Keep your laptop safe wherever you connect
Protect your new laptop PC against viruses and online threats with Panda Free Antivirus. It's included at no additional cost for Suddenlink Internet customers.
Find out howSetup Instructions Close
Gaming System
Access your
wireless home network
You're a console player, huh? Nice new system. Follow the steps below to connect to your home wireless network and you'll be trash-talking with your gaming buddies in no time.
Find out how
Connect at WiFi Zones
(Select Areas Only)
You got a new handheld game. Of course you'll want to play against your friends wherever you are. Leave the house and let Suddenlink connect you to the action with our expanding network of WiFi hotspots.
Find out how
Access
Network Apps
Some consoles don't just play the latest games, they can give you access to TV network Apps so you can watch your favorite shows.
Find out howSmart Home
Connect at WiFi Zones
(Select Areas Only)
What about your wireless printer, wireless speakers or GPS? Maybe you even got an Apple Watch. You can connect all of those, too.
Find out how
Access your
wireless home network
If you're really on the cutting edge and got a cool new smart refrigerator or a web-controlled heating system, here's your chance to connect them, too
Find out how