In order to receive the expanded cable and local channels offered by Suddenlink, you need to have a box called a DTA (digital transport adapter) connected to each TV. The DTA will pull in all of the available channels that are available on the Suddenlink expanded cable lineup. The new Pace DC60Xu HD DTA goes one step further and pulls in the HD versions of the channels as well, as long as they are offered.


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What's included in the HD DTA installation kit?

  • Digital Adapter
  • HDMI cable
  • 5-foot coax cable
  • Power cord
  • Remote Control
  • 2 AA batteries
  • Adhesive Fastners


How to connect the DTA to your high definition TV through HDMI

Follow the steps below to hook the Pace HD DTA to your high definition TV through the HDMI cable included in the DTA kit.


  • Turn your TV off.
  • Find the cable that currently runs from the cable wall outlet to the back of your TV. Leaving the cable connected to the wall, disconnect the cable from the back of your TV.
  • Take the now disconnected end of the cable and screw it onto the "Cable In" input on the back of the DTA.
  • Locate the HDMI cable that was included in your DTA kit.
  • Connect one end of the HDMI cable into the HDMI port on the back of the DTA
  • Then connect the other end of the HDMI cable into the HDMI port on the back or the side of your HDTV.
  • Find the power cord in the DTA kit and connected it to the back of the DTA and to the power outlet on the wall.
  • You should see the green light on the front of the box turn on and start blinking.
  • Turn on your TV and change it to the appropriate input.
  • Please allow up to 30 minutes for your equipment to complete the activation process.  If your equiment doesn't complete the activation process within an hour, please contact customer support or chat with us online for additional help.


How to connect the DTA to your standard definition TV through coax cable

You can also hook up a standard definition TV to the DTA by following the steps below.


  • Turn off your TV.
  • Find the cable that currently runs from the cable wall outlet to the back of your TV. Leaving the cable connected to the wall, disconnect the cable from the back of your TV.
  • Take the now disconnected end of the cable and screw it onto the "Cable In" input on the back of the DTA.
  • Locate the 5-foot coax cable included in the DTA kit.
  • Connect one end of the coax cable into the "To TV" output on the back of the DTA.
  • Take the other end of the coax cable and connect it to the "Cable IN/RF" input on the back of your TV.
  • Find the power cord in the DTA kit and connected it to the back of the DTA and to the power outlet on the wall.
  • You should see the green light on the front of the box turn on and start blinking.
  • Turn on your TV and change it to the appropriate input.
  • Please allow up to 30 minutes for your equipment to complete the activation process.  If your equiment doesn't complete the activation process within an hour, please contact customer support or chat with us online for additional help.


Remote control setup

In order for the DTA remote to control your TV, it must be programmed to it. You can program it using the steps below. Make sure your TV is turned on before you begin the steps.


  • Locate the setup button in the lower left-hand corner of the remote. Press and hold the button until the LED on the remote blinks twice then let go.
  • Press and hold down the "OK/ENTER" key until the TV turns off. The code is saved and the remote should now control the TV.


My remote seems to only work part of the time

Sometimes when there are multiple remotes in the same shared space like the living room, interference can result causing the remote to stop working intermittently. This can also be caused having two DTA's in the same general area. If this occurs, you have the option of pairing the remote to the DTA. This can be done by following the steps below.


  • Turn on your TV and make sure your DTA is installed and turned on.
  • Install the batteries that came with the new remote or make sure the current batteries in the remote are still good.
  • Point the remote at the DTA then press and hold the "Setup" button until the LED light changes from red to green.
  • Press the "Menu" button until the on-screen instructions appear.
  • Follow the on-screen instructions to enter the 3-digit code that appears on the TV screen using the DTA remote. Once the code is entered correctly, the remote will be paired with the DTA.


My DTA is not coming on

Make sure that the power cord is securely connected to the back of the DTA as well as the wall outlet.



There is no picture on my TV and the light on the DTA is blinking

Check to make sure that all of your cables are attached correctly and securely. You can also unplug the DTA, wait 30 seconds, then plug it back in to see if it will reset it and come on.

 

If these steps do not help to resolve your issue, please contact customer support or chat with us online for additional help.



There is no picture on my TV and the light on the DTA is steady

Make sure that your TV is set to the proper HDMI input or is tuned to the right channel (either 3 or 4). You should also check the connections on all your wires to make sure everything is firmly connected.

 

If these steps do not help to resolve your issue, please contact customer support or chat with us online for additional help.