Equipment Return Instructions
Follow these 4 easy steps for returning your equipment:
- Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Suddenlink bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.
Note: You can find your account number at suddenlink.net by clicking on "My Account" in the top right corner and signing in, or on any receipt or bill from Suddenlink.
- Create and print a label. Click here and enter your information. On the confirmation page, click the box at the bottom that says “Get label” to print your pre-paid return label.
- Attach the label. Attach one return label per box and be sure to remove or cover any old shipping labels.
- Drop off the box. Securely seal the box and bring it the United States Postal Service (USPS), Walgreens, FedEx Office or any authorized FedEx location. Do not use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.