Twice a year, during the spring and fall, you may experience some degree of TV interference due to a phenomenon known as "sun outages."
The below will help you understand what they are and how they will affect you.
What is a sun outage?
A sun outage is an interruption in satellite signals caused by interference from solar radiation. The interference is caused when the sun is in direct line with a communication satellite and the sun's radiation overwhelms the satellite signal.
How long do they last?
Interruption in TV service due to sun outages can last up to several minutes a day.
How do they affect watching TV?
During this time, you may experience interference with picture quality and sound when watching TV. Sun outages do not affect internet or phone service.
When will this interference happen?
To see a full schedule of sun outages by date, time and network, select the city nearest to you:Charleston, WV