Spam

Spam is unwanted, unsolicited commercial email that typically contains a link, advertisement or file attachment that can compromise security or infect computers with malicious software when opened.

The primary goal of a spammer is to make money, and sending spam is cheap. The more messages spammers can deliver, the greater chance the recipient will open the message and make a purchase.

Report spam

To report spam, please forward the email as an attachment to submit-spam@suddenlink.net. If using Suddenlink Webmail, you can report it when you check the box next to the message you want to report as spam and click Spam. The message will be automatically sent to the anti-spam center and deleted from your mailbox.

Reduce the amount of spam received

You may receive spam for a variety of reasons. For example, if you've used your email address to sign up for an online service or posted your email address on a public webpage, it could be copied and used for unsolicited mail or distributed to other spammers.

Use the following tips to help reduce the amount of spam received:

  • If you receive a suspicious email, mark the message as spam, so that similar messages can be blocked in the future.
  • Consider creating separate addresses that can be used for online purchases, entering sweepstakes, forums, and social networking sites.
  • Some spam messages will include links for you to click on, such as an unsubscribe link. However, once you click on the link, it validates your email address and ensures that additional spam messages are sent.
  • Do not opt in for email you don't want, and watch out for checkboxes when you submit any form on a website. Always be familiar with a website's privacy policy before submitting any information.
  • If you're using a mail client such as Outlook or Outlook Express, consider using a spam filtering program.