Suddenlink WiFi@Home service offers a wireless Cable Modem/Router that would allow you to connect multiple PC's to the internet while providing automatic security setting that will keep your connection protected from unwanted access.


If you have a computer that has Windows 7, Windows 8, or MAC OS X that is already connected to the network you can find the password in your network settings. For instructions on how to do this, please click here.


Otherwise to access your WiFi@Home service on a device such as a computer, laptop or phone that has never been on the network you will need to know some specific information. For help finding this information, choose which kind of modem you have installed in the list below.


Quick Select




Arris

To log into the Arris Modem/Router please follow these steps:


  • Make sure you are connected to your network wirelessly or hard wired to the modem/router
  • Open a web browser window (Internet Explorer, Google Chrome, Mozilla Firefox, etc)
  • In the address bar type in 192.168.0.1 and press Enter
  • On the Login screen enter the following information
    • Username: cusadmin
    • Password: password


______________


Once logged in, you will be able to find the information you need to use your device on your WiFi@Home service. The Arris Modem/Router uses WPA/WPA2-PSK encryption security standards.


  • SSID (Network Name)
  • Preshared Key (network password)


Hitron

To log into the Hitron Modem/Router please follow these steps:


  • Make sure you are connected to your network wirelessly or hard wired to the modem/router
  • Open a web browser window (Internet Explorer, Google Chrome, Mozilla Firefox, etc)
  • In the address bar type in 192.168.0.1 and press Enter
  • On the Login screen enter the following information
    • Username: cusadmin
    • Password: password


______________


Once logged in, you will be able to find the information you need to use your device on your WiFi@Home service. The Hitron Modem/Router uses WPA2-Personal encryption security standards.

NOTE: The Preshared Key (the password needed to log on to the network) is the same as the Serial Number for this particular manufactured brand of modem/router.


  • SSID (Network Name)
  • Preshared Key aka Serial Number (network password)


SMC

To log into the SMC Modem/Router please follow these steps:


  • Make sure you are connected to your network wirelessly or hard wired to the modem/router
  • Open a web browser window (Internet Explorer, Google Chrome, Mozilla Firefox, etc)
  • In the address bar type in 192.168.0.1 and press Enter
  • On the Login screen enter the following information
    • Username: cusadmin
    • Password: password


______________


Once logged in, you will be able to find the information you need to use your device on your WiFi@Home service. The SMC Modem/Router uses WEP encryption security standards.


  • SSID (Network Name)
  • Encryption Pass Phrase (network password)