Ways to Pay Your Bill

Suddenlink makes it easy to pay your bill in a way that is convenient to you.


Online

Sign in to My Account and make a one-time payment using your credit/debit card or checking account. In addition, you can sign up for EZ Pay to have your bill automatically paid each month.

By phone

Automated Phone System
Call 1-888-822-5151 and follow the phone prompts to make an automated payment by check or credit card (MasterCard, Visa, American Express or Discover) at no additional charge.

Representative Assisted Payment
Call the phone number listed on your bill, between the hours of 8am - 8pm, to make a payment. A $10 transaction fee will be applied when you pay your bill using this option.

By mail

Mail your payment (check or money order) and payment stub to the “remit to:” address found on your bill.

If you do not have your stub, you may mail the payment to one of the addresses below. Please be sure to include your name, address, account number, and phone number along with your payment.


  • Payment address:

    Suddenlink Communications
    P.O. Box 742535
    Cincinnati, OH 45274-2535
  • Overnight payment address:

    Suddenlink Communications
    Attn: Tyler Lockbox
    3015 SSE Loop 323
    Tyler, TX 75701

In Person

Suddenlink Stores
Use our store finder to find your nearest Suddenlink store. To make a payment during non-business hours, a drop box is available at many locations. Drop box payment can take 2-3 business days to process.

Third Party Options
Customers can use a third party firm of their choosing to set up an electronic funds transfer (EFT) from vendors like Check Free.

Other locations, such as grocery stores and other local businesses may voluntarily accept Suddenlink payments. These locations do not guarantee a delivery date to Suddenlink. Payments can take 3-5 business days to process.