Picture Not Displaying Full Screen 
Contact Us
Through Chat...
Chat With Customer Help
Email Email Help
Phone Or phone at 1-888-822-5151


High Definition

 

Troubleshooting Common HD Problems

 

Audio Only On HD or SD Channels No Audio  Only One Stereo Speaker Has Audio
Black or Gray Bars Surrounding Picture  Noise On One Channel Picture in Picture
Problem with Color or Tint No Picture On HD Channel(s) Picture Not Displaying Full Screen
Delay In Picture Displaying No Power Poor Audio Quality
Switching Video Inputs No Picture On Any Channel
 

Picture is not displayed full screen

  • Not all programs are in HD format and therefore programs will not always be full-screen.
  • Not every show currently broadcast by a HD station in HD format.  Check your local programming guide or visit our website.  You can assume that if you are getting a picture on the HD channel that your equipment is functioning properly.  
  • Check your HDTV settings by consulting the HDTV’s owner manual.

 

Was this article helpful?
 

About Suddenlink Advertising Careers Contact Us Suddenlink FYI Terms and Policy

© Suddenlink Communications 2011. All rights reserved.