Follow the instruction on the How To Register page to create your My Suddenlink account
Follow current procedure on the My Suddenlink Billing FAQ page to reset your password
The voicemail to email feature requires Adobe shockwave player to enable message play back. You may need to install or update this software go to http://get.adobe.com/shockwave/ for Windows or http://www.adobe.com/ for Apple for more information.
A customer service specialist will have to assist you to ensure that voicemail has been properly setup on your account. Contact a customer service representative at 1-888-822-5151, or connect with one of our online support specialist for assistance.