Personal Webspace - FAQ's 
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Personal Webspace

 

Frequently Asked Questions

 

What is Personal WebSpace?

Is Personal WebSpace available for all Suddenlink High Speed Internet Email addresses?

How is Personal WebSpace activated?

Does Personal WebSpace have a maximum storage capacity?

How are files uploaded to Personal WebSpace using FTP (File Transfer Protocol)?

Is Personal WebSpace case sensitive?

How does one log in to Personal WebSpace with the FTP client?

 

Personal Webspace - Getting Started

Personal Webspace - Using an FTP Program

Personal Webspace - How To Build and Upload

Personal Webspace - Using FrontPage

 Personal Webspace - Using Internet Explorer

Personal Webspace - FAQ's

Personal Webspace - File Types/Scripts Allowed Personal Webspace - Domain Name Service

 

What is Personal WebSpace?

Personal WebSpace is a feature available to Suddenlink High Speed Internet subscribers that allows subscribers to create and publish their own web pages.

 

 

Is Personal WebSpace available for all Suddenlink High Speed Internet Email addresses?

Personal WebSpace can be activated for each Suddenlink High Speed Internet Email addresses. Personal WebSpace can store up

to 250 Megabytes of web content, including pictures and HTML, per Email address.

 

 

How is Personal WebSpace activated?

To activate Personal WebSpace, visit our website and after logging in select My Account and the Add link next to Webspace in your Account Settings.

 

 

 

Does Personal WebSpace have a maximum storage capacity?

Personal WebSpace has a limit of 250 MB (Megabytes) of storage for each Email address.  There is also a traffic limit of 300 MB of data transfer that can be used per month.  Example: If a 1 MB photo is posted, it can be viewed up to 300 times that month before the

300 MB bandwidth limit is reached, provided that is all there is on the Personal WebSpace.

 

 

 

How are files uploaded to Personal WebSpace using FTP (File Transfer Protocol)?

An FTP client, which is software that allows one to move files from a computer to Personal WebSpace, can be used to upload files.

 

Is Personal WebSpace case sensitive?

Yes, Personal WebSpace is case sensitive. If the URL is ever included in Personal WebSpace as a link on other Web pages, or in Emails or other files, it should be typed in lower case only. An example of the correct format is http://members.Suddenlink.net/username

 

  The following will not work:

http://members.Suddenlink.net/USERNAME/ and http://members.Suddenlink.net/UserName/ are both incorrect as they are not all lowercase.  Also note that all references that are made in web pages to a file, such as a graphic, must be made in the same case as the filename.  Example: If there is a picture named IMAGE.jpg in the Personal WebSpace folder, it must link to that picture using the same case.

 

The correct way to link to that image would be: 

http://members.Suddenlink.net/username/IMAGE.jpg Using http://members.Suddenlink.net/username/image.jpg or http://members.Suddenlink.net/username/Image.JPG will not work

  

 

How does one log in to Personal WebSpace with the FTP client?

Each FTP client is different.  For details on using an FTP client, refer to the specific instructions provided with the FTP client.   When

the FTP client asks for the FTP login information, use the same information used to log into the Suddenlink High Speed Internet

Email account.  Example:  If Email address is johndoe@Suddenlink.net, login name is johndoe.  The password is the same as the password that is used to check email and log into your account.

 

 

 

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