Troubleshooting - Linksys WCG200
For Ethernet connections, when the Cable light is solid and the Activity light is flashing this indicates that the modem is functioning properly. See below.
For USB connections, when the Cable and USB lights are solid and the Activity light is flashing this indicates that the modem is functioning properly. See below.
When the modem is looking for a cable connection, this will be indicated by the Cable light being off. See below.
The troublshooting diagram below will help you to identify common issues and will guide you on how to resolve them.
|
Modem Light |
Status |
Problem |
Solution |
|
POWER |
Solid Green |
None |
N/A |
|
Off |
No power |
Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch. |
|
Cable |
Flashing Green |
Modem is searching for cable connection |
Verify all cable connections and try resetting the Modem. If connection is OK and Modem reset does not correct the problem, contact Technical Support at 1-888-822-5151. |
|
Off |
No connection Cable Connection |
Verify all cable connections and try resetting the Modem. If connection is OK and Modem reset does not correct the problem, contact Technical Support at 1-888-822-5151. |
|
Activity |
Flashing Green |
None |
Modem is transferring data. |
|
ETH 1-4 |
Solid Green |
None |
Successfully found the computer through an Ethernet connection. |
|
Flashing Green |
None |
Modem is transferring data. |
|
Off |
No Ethernet found |
Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. If this does not resolve the issue, contact Technical Support at 1-888-822-5151. |
|
USB |
Solid Green |
None |
Successfully found the computer through USB connection. |
|
Off |
No USB found |
Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. If this does not resolve the issue, contact Technical Support at 1-888-822-5151. |
|
Wireless |
Flashing Green |
None |
Modem is transferring data via a wireless connection. |