Connect Email to POP or IMAP

Check your email online via our webmail platform or through your third party email client. Choosing either POP or IMAP can impact the way you access and manage your email.


What are POP and IMAP?

POP (Post Office Protocol) downloads your email onto your device. Therefore, actions on one device are not reflected on other devices. Using the same example, if you delete, send or mark a message as unread on one device, the changes will not be reflected on other devices. Sometimes, POP will download your email but not leave a copy on the server for other applications or devices.

IMAP (Internet Message Access Protocol) is a popular protocol that keeps your email on the server and always synchronized across your devices. For example, if you delete, send or mark a message as unread on one device, it is reflected on all your devices.

IMAP is generally favored by those who check their email on multiple devices since it provides a more consistent experience.

Mail Settings

Here are the settings you will need to set up your email client, whether you prefer to use POP or IMAP.

POP (inbound)
Incoming Mail Server: pop.suddenlink.net

Incoming mail port: 110

Incoming mail port (SSL): 995

IMAP (inbound)
Incoming Mail Server: imap.suddenlink.net

Incoming mail port: 143

Incoming mail port (SSL): 993

SMTP (outbound)
Outgoing Mail Server: smtp.suddenlink.net

Outgoing mail port: 25 or 587

Outgoing mail port (SSL): 465

Note:
Username: your full email address, including the @domain.net at the end (i.e. @suddenlink.net) Password: The password set to your particular email address

Outgoing server verification must be enabled and on. If your email client has the option or checkbox that says "My outgoing server requires authentication" this will need to be checked along with "use same settings as my incoming mail server."

If the email client asks for "Clear Text Authentication", check "yes".

The settings above are good for the below domains:

@suddenlink.net - residential
@suddenlinkmail.com - commercial
@npgcable.com - no longer available for creation
@stjoelive.com - no longer available for creation
@uneedspeed.net - no longer available for creation
@ponyexpress.net - no longer available for creation
@magiccablepc.net - no longer available for creation
@cebridge.net - no longer available for creation
@classicnet.net - no longer available for creation
@kingwoodcable.net - no longer available for creation
@kingwoodcable.com - no longer available for creation
@usamedia.tv - no longer available for creation
@tyler.net - no longer available for creation