Generally, we will be responsible for installing a new cable drop near your computer. We also will install the cable modem, if you prefer. Below you will find some basic information and tips about Suddenlink’s cable modems.
External cable modems have front panel indicator lights that show the status of the cable Internet connection. The exact labels for these lights will vary between manufacturers, but all external cable modems have lights that indicate similar information. You can use the information provided by these indications to demine the status of the modem.